Our Services

We are a certified ServiceNow partner offering a range of technical services. We passionate about delivering quality, scalable and best-practice technological solutions that empowers your businesses.

Prebuilt Applications

We value innovation and ideas, and empower our clients with prebuilt applications to fast-track innovation and business outcomes:

  • Document Merge

  • ATF Agent

  • RelateCI

  • File Archiver

  • Ticket Connector

  • Outbound Email Filter

Underpinned by ServiceNow platform, we also work with clients to rapidly build many other business solutions through digital workflows and automation on both web and mobile experience.

Prebuilt Applications

Managed Services

We work in partnership with our clients to ensure their stakeholders are getting value and to drive adoption of the ServiceNow platform within their organisation through:

  • Continuous Improvement

  • Optimisations

  • Issue Resolutions

  • Defect Management

  • Mentoring & Consulting

Managed Services

Advisory & Consultancy

We identify and drive opportunities for our clients whilst strategically executing through industry expertise, independent perspectives, best practices and trusted advice to transfer practical guidance for the following areas:

  • Enterprise Service Management

  • Strategic Planning

  • Roadmap & Architecture

  • Implementation Planning

Advisory & Consultancy

Upgrade Facilitation

We overlay a project management framework on top of the technical upgrade to ensure the safe and effective upgrade of the client’s ServiceNow Platform:

  • Readiness Assessment

  • Plan & Execute

  • Review Skipped Changes

  • Upgrade Testing and Review 

  • UAT Support & Resolution

Upgrade Facilitation

Implementation Services

We maximise our client’s capabilities with our implementation practices through experienced and certified consultants to deliver business and IT outcomes.  We cover all areas of ServiceNow platform including: 

  • IT Service Management

  • Customer Service Management

  • IT Operational Management

  • IT Business Management

  • Security Operations

  • HR Service Delivery

  • GRC/IRM

Implementation Services

Our Values

Focus

We focus in delivering great experiences to our customers and employees.

Integrity

We value integrity and driving operational resilience to deliver always-on services.

Results

We are results oriented through the depth of our expertise, certifications and experiences.

Innovation

We value innovation and ideas and seek to involve our people in everything we do.

Collaborate

We collaborate as a team and have fun while building digital workflows & automation solutions.