Document Merge

Certified application built on ServiceNow platform that generates MS Word documents through binding of pre-designed MS Word template with any information stored in ServiceNow. ​

Why do you need it?

Document Merge creates documents that perfectly fit your corporate design without the need to train the usage of another editor as all templates are built using Microsoft Word application.  You can utilise your corporate MS Word Templates and just add some placeholders for the exported data into the MS document.

This solution can be used in any process and not limited to GRC audit documents & reports, risk assessment reports, purchase orders, bank guarantee or bonds application forms, and many other use cases.

How does it work?

  • Generates MS Word document for any ServiceNow tables and data from its related lists.

  • MS Word document generated is automatically attached back to the record, either keeping the latest version or stored as multiple time-stamped MS Word file attachments.

  • Several templates can be chosen on the same ServiceNow table.


It is now free at ServiceNow Store, click here to download now.