ATF Agent

ServiceNow Automated Test Framework (ATF) enables you to create and run automated Tests to confirm your instance works as expected after platform upgrade or making a change. 

To expedite ATF Tests on Service Portal, ATF Agent automates test steps creation for Catalogue Item testing through real usage patterns.  It simplifies test maintenance and reduces time & effort to create step-by-step Tests for execution readiness at ATF engine.

Why do you need it?

ServiceNow releases two major product versions each year.  With this frequency, it means that customers on an N-1 agreement would need to upgrade at least once a year to maintain ServiceNow support.  Platform testing is definitely a crucial part of any system upgrades, and manual testing is time-consuming and costly especially running the regression tests on hundreds of Catalogue Items. 

ServiceNow ATF engine helps in reducing time spent on manual regression tests through creation of reusable step-by-step Tests and Test Suites, and execute them at once for simplicity and efficiency.  However, initial setup or readiness review for next execution might be time-consuming exercise especially on keeping up-to-date Tests of various Catalogue Items.

ATF Agent helps to create new sets of Test each time you need it and you can easily create as many Tests as you want on Catalogue Items.  This allows you to keep the previous Tests as they were and encourages more Tests creation to associate with organisation’s Change Management process.

Most importantly, ATF Test and its test steps can be easily exported into MS Word that to be shared with your business user for their User Acceptance Test.